• Overview
  • Terms & Conditions

Who we are

Gretel Software S.L. (hereinafter "Gretel") is the owner of the Website  (hereinafter the "Website"). Gretel is a commercial company of Spanish nationality with office at street Balcells, number 29, (zip code E-08024) of the city of Barcelona in Spain and is registered in the Mercantile Registry of Barcelona, Volume 47729, Folio 123, Page  560704, with VAT Number B42907352.

Gretel can be reached at: 


By accessing and using the Website you acquire the status of "User", which implies full acceptance of all the provisions of this Legal Notice and the rest of the "Legal Texts" including this Legal Notice, the Terms and Conditions, the Privacy Policy and the Cookies Policy.

This Legal Notice regulates the access, navigation and use of this Website, without prejudice that Gretel reserves the right to modify the presentation, configuration and content of the same, as well as the conditions required for its access and/or use. The access and use of the contents of the Website after the entry into force of its modifications or changes implies the acceptance of the same.  

This Legal Notice is part of Gretel and reserves the right to modify the terms and conditions stipulated herein, in whole or in part, by publishing any changes in the same form in which they appear in this Legal Notice or through any type of communication addressed to Users.  

Use of the website

The User agrees to make proper, diligent and lawful use of the Website and, in particular (i) not to use the Website for illicit and/or illegitimate purposes; or illegally (ii) not to use the Website to the detriment of Gretel’s interests (iii) not to use the Website with the purpose of causing damage, inefficiencies, interruptions, saturation, or analogous defects in the functionality of the Website; including the transmission of malware, viruses or similar programs to disseminate or publish offensive, racist, denigrating or pornographic content that could cause discomfort to people; (iv) not to break the security measures established by Gretel; (v) not to use the Website for advertising purposes, such as sending spam or other similar ways;   

The User shall be liable for the breach of any of the aforementioned misuse of the Website, as well as for any loss or damage suffered by Gretel due to a direct or indirect misuse of the Website. For these purposes, Gretel may exercise all the judicial and extrajudicial actions it deems appropriate.  


All data provided to Gretel through the Website will be treated by Gretel as Data Controller, respecting the confidentiality, integrity and availability of personal data, in accordance with the Privacy Policy


The use of cookies on the Website will be regulated in the Cookies Policy.

Commercial Communications

Provided that the User gives his express consent, or in case of having a contract in force with the User, Gretel will send commercial communications to keep the User updated on all the news, as well as any type of information about Gretel or the services it provides that may be of interest to him/her.

Gretel shall send such commercial communications for as long as the User maintains his/her consent to do so or for as long as the contractual relationship with the User is in force. However, if the User does not wish to receive any more commercial communications, he/she may withdraw his/her consent through the form provided in the commercial communications, or, if applicable, by sending an e-mail to 


The Website may contain links to other websites in order to complement the services offered to the User. Gretel is not the owner of these websites, so it is not responsible for their contents or for the damages that the use of them may cause to the User. 

If the User of the Website accesses such websites and the services they offer, Gretel shall not be involved in any type of relationship that may be established between the User and the owners of such websites or any third parties related to them.

Likewise, the owner of a website which intends to insert a link to the Website must obtain prior authorization from Gretel.

Gretel shall not be responsible for the contents of those websites in which there is a link to the Website and shall not be involved in any type of relationship that may be established between the owners of such web pages and the Users of the Website. 

Industrial and Intellectual Property

The intellectual and industrial property rights incorporated in the Website, the graphic design and computer codes, as well as the distinctive signs and trademarks, the text, images, videos (hereinafter the "Content") displayed on the Website are the property of Gretel. The User shall use the services of the Website respecting such ownership and the use of the services shall not grant any rights in relation to the Content of the Website. 

Any use of the Content for which Gretel has not expressly authorized, whether directly or indirectly for profit or not, including the downloading, storage, transmission, public disclosure, distribution, reproduction or transformation, in whole or in part, of such content is expressly prohibited, so Gretel may exercise all judicial and extrajudicial actions it deems appropriate to any breach of its rights.  


Gretel has made every effort to ensure that the information on the Website is accurate and up to date. However, Gretel makes no warranties or representations as to the accuracy and currency of the contents of the Website. Gretel is not responsible for any errors or omissions in the contents of the Website and reserves the right to change such contents at any time without notice.   

The commercial relations between Gretel and the Users are governed by other general conditions or specific agreements, so that the contents of the Website do not prevail over such conditions or agreements and the Users cannot condition the commercial policy that Gretel decides to adopt at any time.    

Gretel is not responsible for any errors or failures in the operation of the Website, whether intrinsic or due to the characteristics and limitations of the Internet. The User assumes any risk arising from the use of the Internet, including the possible transmission of computer viruses. Gretel does not guarantee the uninterrupted operation of the services of the Website and shall not be liable for any damages that may arise from the interruption of the services. In particular, Gretel shall not be liable in circumstances of force majeure such as fires, strikes and power outages or any other unpredictable or unavoidable events, as well as the improper use of the Website by the User in accordance with the provisions of this legal notice.     

In any case, Gretel shall only be liable for damages that were foreseen or could have been foreseen at the time of the use of the Website by the User, and which are a direct and necessary consequence of a grossly negligent breach of substantial contractual obligations.   

The fact that the Website describes or presents certain services does not imply a commitment by Gretel that such services will be available to the User.  

The exclusion of liability and warranties described in this section shall apply to Gretel as well as to its directors, officers, employees and representatives. 


Gretel reserves the right to modify this Legal Notice at any time. Changes or updates to the Legal Notice, as well as to the Terms and Conditions, Privacy Policy and/or Cookies Policy will be explicitly notified to the User through a notice on the Website. 

Last modification: February 2024